I set them all up on Smashwords at first, and eventually on Kindle too, but then I got so busy with deadlines that I lost sight of them. Imagine my surprise when I discovered that readers were downloading them -- a lot more than I'd expected.
But there was a glitch. For some reason, Artistic License (standalone romantic suspense and most popular of the three), didn't upload to BN.com. I couldn't figure out why it hadn't. It had uploaded everywhere else with no problem. I had no idea how to fix this, so I contacted Smashwords via their "Comments/questions/customer support? Click here!" link at the top of the page.
Imagine my surprise when Mark Coker - founder and CEO of Smashwords - emailed me. Like within a half hour of submitting my question. He gave me some suggestions and told me to contact him in two weeks if the title still wasn't up.
As it turned out, I got super busy and I let those two weeks (and more) slip by. But when I did contact him to tell him the ebook still wasn't up, he told me he wasn't about to give up on this and enlisted help from his end.
Within days, I could see that the first step had worked - Artistic License was redistributed. But, would it ever actually make it to BN.com?
I am delighted to report that it did!
I found it today - here - where it's ready to be downloaded and read by Nook owners everywhere!
Huzzah!!
Can you believe how great the folks at Smashwords are?
Fabulous.
Do I love Smashwords? You bet I do!
1 comment:
Hi there, Julie. I didn't see any info elsewhere to contact you.
I found your post, looking for other people who love Smashwords like we do.
We'd love for our readers to hear your thoughts over on our group blog for Smashwords authors: http://www.ilovesmashwords.com
Please come, read, and possibly contribute.
Thanks,
Mac
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